HELP/FAQS

BUYING BOOKS

How do I buy a book?

Simply select the desired title and click on either the "Buy the print book” or "Buy the e-book" icon. You'll be prompted to enter your email address and create a password to create an account, if you haven’t got one already. Once this is done, enter your billing and shipping addresses and the method of payment you'll be using. When the order has been confirmed and processed, you'll see a summary of your order details and receive a confirmation email containing the same information. 

What are my payment options?

We accept credit cards (Visa, Mastercard or American Express). You can also pay for your order using Paypal, a fast, safe, secure online payment system. Paying only takes a couple of minutes!

Will I get a receipt?

For every purchase, a receipt is sent in the order confirmation email. 

 

TECHNICAL QUESTIONS

How do I get my e-book?

After you’ve paid for your e-book, you’ll receive an email with a link to download the book in PDF format. Just click to get started. 

I didn't receive the email with the download link!

Check your spam folder, it might have been sent there by mistake. If you still don't see it, click here.

How do I read the PDF?

ON YOUR E-BOOK READER

Connect your reader/tablet/smartphone to your computer. It will be recognized as an external hard drive. Simply transfer the downloaded PDF to your library. 

ON APPLE DEVICES

iBooks allows you to download and read digital books directly on your Apple device. You can also download the file onto your computer and transfer it to your mobile device via iTunes. 

 

MY ACCOUNT

How do I create an account?

Start by entering all the required information, and then click on the "Submit" icon. If your account has been successfully created, you'll receive the following message: "Your account has been created. Please continue exploring our Website!" You'll also receive a confirmation email, and will be able to browse and purchase our titles.

Forgot your password?

Click on "Forgot your password?" located under the sign-in space, enter your email address, and click on "Submit". You'll receive an email shortly containing your password. 

 

If you have any other questions, please contact us!